{"id":4583,"date":"2026-05-04T14:24:51","date_gmt":"2026-05-04T12:24:51","guid":{"rendered":"https:\/\/www.caseificiolongo.it\/faq\/"},"modified":"2026-06-05T11:12:29","modified_gmt":"2026-06-05T09:12:29","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.caseificiolongo.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;5%&#8221; constrain_group_1=&#8221;yes&#8221; bottom_padding=&#8221;5%&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; content_layout=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; text_direction=&#8221;default&#8221;]\n<h1 style=\"text-align: center;\"> Frequently asked <span class=\"yellowtail theme-color\">questions<\/span><\/h1>\n[\/nectar_responsive_text][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p style=\"text-align: center;\">Simple answers to the questions we receive most often about our products, where to find them, and how to manage our packaging.<\/p>\n[\/vc_column_text][toggles style=&#8221;animated_circle&#8221; animated_circle_position=&#8221;right&#8221; animated_circle_size=&#8221;40&#8243; animated_circle_divider=&#8221;true&#8221; animated_circle_gap=&#8221;15&#8243; accordion=&#8221;true&#8221; accordion_starting_functionality=&#8221;default&#8221; border_radius=&#8221;none&#8221;][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What milk do you use for your cheeses?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]We use milk from Piedmont for our cheeses. Today, Caseificio Longo collects and processes over 150,000 kg of milk from more than 70 farms in Piedmont: a choice that allows us to provide continuity to a taste that remains recognizable over time.<br \/>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Where are Caseificio Longo cheeses produced?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Caseificio Longo cheeses are produced in Canavese, where our story began and continues today. In Bosconero and Rivarolo Canavese: a bond with the territory that has accompanied our work for generations.<br \/>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How do I separate the packaging?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]The new Caseificio Longo packaging consists of two separable materials: paper and plastic. To dispose of them correctly, simply separate them before recycling, also following the instructions of your local municipality. It is a practical choice, designed to reduce environmental impact in a concrete way.<br \/>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Where can I find Caseificio Longo products?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Caseificio Longo products are available in large-scale retail, the catering industry, and even beyond Italian borders. If you want to know where to find a specific product, you can consult the <a href=\"https:\/\/www.caseificiolongo.it\/en\/where-to-find-us\/\">Where to find us<\/a> page or write to us directly.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Do you have lactose-free products?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Yes. Our range also includes lactose-free products, designed to bring the same pleasure as always to the table with extra attention to dietary needs. In the <a href=\"https:\/\/www.caseificiolongo.it\/formaggi\/senza-lattosio\/\">Lactose-free<\/a> section, you can find the updated products and their characteristics.[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;default&#8221; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How can I contact customer service?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]You can write to <a href=\"mailto:servizioconsumatori@caseificiolongo.it\">servizioconsumatori@caseificiolongo.it<\/a>. This is the dedicated contact for receiving information about products, packaging, or product availability.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;5%&#8221; constrain_group_1=&#8221;yes&#8221; bottom_padding=&#8221;5%&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; row_position_desktop=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221;&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4583","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/www.caseificiolongo.it\/en\/wp-json\/wp\/v2\/pages\/4583","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.caseificiolongo.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.caseificiolongo.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.caseificiolongo.it\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.caseificiolongo.it\/en\/wp-json\/wp\/v2\/comments?post=4583"}],"version-history":[{"count":1,"href":"https:\/\/www.caseificiolongo.it\/en\/wp-json\/wp\/v2\/pages\/4583\/revisions"}],"predecessor-version":[{"id":4586,"href":"https:\/\/www.caseificiolongo.it\/en\/wp-json\/wp\/v2\/pages\/4583\/revisions\/4586"}],"wp:attachment":[{"href":"https:\/\/www.caseificiolongo.it\/en\/wp-json\/wp\/v2\/media?parent=4583"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}